Oriole Park A-to-Z Guide

Accessibility

The Baltimore Orioles are dedicated to accommodating the needs of guests with disabilities or special needs along with their families and friends so that they may fully enjoy their visit to Oriole Park at Camden Yards. We strive to offer the finest fan service by providing a safe, clean, and comfortable environment for everyone.

For more information on accessibility at Camden Yards, please visit Orioles.com/Accessibility.

Address/Phone Number

Baltimore Orioles Oriole Park at Camden Yards 333 West Camden Street Baltimore, Maryland 21201 Phone: 888-848-BIRD (2473) Fax: 410-547-6277

AED/Defibrillators

In case of emergency, defibrillators are located throughout Oriole Park in the following locations: Lower Level Concourse (outside of the Women's Restrooms located near sections 17-22, 58-64, 72-79 and 84-87); Club Level (across from Suite 63, across from Suites 7/8 by the Service Elevator, and across from the Concierge Desk); and the Upper Level Concourse (outside the Men's Restroom near section 324, outside the First Aid room near section 348, and outside the Women's Restroom near section 364).

Alcohol Service

The sale of alcohol at concession stands will be terminated at the end of the 8th inning, or three and a half hours after the scheduled first pitch, whichever comes first. All vendors require a valid state or government-issued ID for the purchase and consumption of alcohol within the park. There is a limit of two alcoholic beverages per person, per transaction with valid ID. The Orioles, as well as our vending and concessions partners, reserve the right to refuse sale/service of beverages to anyone who appears to be intoxicated or is without valid ID.

Animals

Service dogs are the only animals permitted within the gates of Oriole Park at Camden Yards.

Anthem Singers

See National Anthem.

Assisted Listening Devices

Assisted listening devices for the hearing-impaired are available at the Guest Experience Kiosk located behind home plate on the Lower Level Concourse.

Autographs

Time permitting, players and coaches may sign autographs for fans along the field prior to the game. When the game begins, ushers will ask fans to return to their seats.

Ballpark App

The official MLB Ballpark app is your mobile app companion for buying game tickets, planning your visit, and attending live games at Oriole Park at Camden Yards. The Ballpark app is a must for the fan who wants to stay informed and connected with their favorite team. The Ballpark app lets you access and manage your digital tickets, easily forward tickets, browse team schedules, view interactive ballpark maps, Song of the Game, ballpark guide, Closed Captioning, and more. Plus, you can chronicle your own personal history, creating an archive of your personal experiences at Major League Baseball stadiums. For more information, please visit Orioles.com/BallparkApp.

Baltimore Orioles Charitable Foundation

The Baltimore Orioles Charitable Foundation supports many civic and charitable organizations with the goal of enriching the lives of fans throughout Birdland. Since the ownership group led by Peter Angelos purchased the team, the Baltimore Orioles have donated more than $10 million to support various organizations in the Orioles' community. To learn more visit Orioles.com/Foundation.

Banners/Signs

The Orioles welcome fan support in the form of handmade banners and signs. To ensure that all fans will have an unobstructed view of the ballgame, the Orioles do not permit the hanging of banners anywhere in the ballpark. Banners may only be displayed before and after the game and between innings. Banners will be confiscated in which content is commercial, political, and/or in bad taste according to the Orioles' discretion. The Orioles reserve the right to remove any banner at any time and people involved are subject to ejection. Banners or signs must be made of a light, flexible material, such as paper or cloth, and cannot be made of wood, metal, or other inflexible materials that could be dangerous in a public setting.

Bicycle Parking

Oriole Park also offers nearly 200 bicycle parking spots around the exterior of the ballpark. Locations include Gate C, Gate H, along the Warehouse, and at the MDOT MTA MARC Camden Station. These areas are monitored by security personnel during games and events, but owners are advised to lock their bicycles when not in use. The Orioles and Maryland Stadium Authority are not responsible for stolen or damaged bicycles or other personal property.

Birdland Memberships

A Birdland Membership is the best way to enjoy Orioles baseball at Oriole Park at Camden Yards. Choose either a Reserved Membership with a designated seat location and pre-selected games, or the Flex Membership which allows you to select the seat location and ticket quantity for the game you want as you go. Memberships come with a variety of Birdland Benefits including savings on the cost of game tickets, concessions, and merchandise and the Birdland Rewards program, in which Birdland Members can personalize their experience and gifts based on their level of commitment. A complete list of membership benefits is available at Orioles.com/Membership or visit the Birdland Memberships A-Z Guide.

Birthdays

The Baltimore Orioles would like to wish a happy birthday to our fans who are visiting on their special day. Fans may recognize that special person's birthday or anniversary on Oriole Park's center field video board. Please visit Orioles.com/Scoreboard. A charitable donation is required.

Birthday Suites

Celebrate your Birthday Party in a private Orioles single game suite & host between 20 to 30 guests! Learn More »

Bistro Tables

Bistro Tables are available for small groups in the left field area of Oriole Park’s Club Level. Each table seats four (4) fans and comes with access to the All-Inclusive Picnic Perch menu.

Boog's BBQ

Boog’s BBQ, named for former All-Star first baseman Boog Powell, is located behind the center field bleachers on Eutaw Street.

Camera/Video Equipment

Guests are permitted to bring cameras and video equipment into Oriole Park at Camden Yards, provided that they are for personal use only and does not interfere with other guest's enjoyment of the game. Camera bags are not permitted. Cameras with a lens longer than seven (7) inches may not be brought into Oriole Park, except by credentialed media. Filming of any game footage is strictly prohibited by Major League Baseball. While taking photographs, guests are not permitted to stand in the aisles, portals or walkways, or to obstruct others from viewing the game. Monopods and tripods are not permitted in Oriole Park. The Baltimore Orioles reserve the right to request that guests discontinue filming or taking photographs on ballpark property. Please note that special events taking place at Oriole Park may require different policies.

Cashless Policy

To limit touch points, Oriole Park at Camden Yards is a cashless ballpark. Methods of payment will be limited to Mastercard, Visa, American Express, and Discover. Cash will not be accepted at ballpark parking lots, concession stands, or ticket windows. Apple Pay and Google Pay are accepted at concession stands only.

There will be a “Reverse ATM” machine that can exchange cash to card for use at concession and merchandise stands, located on the Lower-Level Concourse adjacent to First Aid near Gate D.

Club Level

The Club Level at Oriole Park is a climate-controlled concourse, accessible via the Home Plate Plaza elevators and the escalators on the first and third base concourses. This level is exclusive to Club Level and Suite ticket holders.

Equal Access Accommodations

Parking: Accessible individual parking spaces are available first-come, first-served and are in Lot B. Parking in these spots requires a state-issued handicapped license plate or hangtag. Should all spaces be filled, attendants will direct fans to the nearest open parking spot or to the ballpark’s designated drop-off areas. To purchase a parking space, please visit Orioles.com/Parking.

Drop-Off Areas: For any car or bus, there are two drop-off areas available to both drop off and pick up passengers: the east side of the Warehouse at the Breezeway (directly next to Gate A) and at the Home Plate Plaza area of the service drive (next to Gate E).

Seating: Wheelchair accessible seats are throughout the ballpark in virtually all ticket categories. These seats may be purchased in advance at Orioles.com/Tickets, by calling the Orioles at 888-848-BIRD, or by visiting the Oriole Park Box Office.

Escalators/Elevators: Escalators are available to reach the upper levels of the park near first base and in the left field area. Elevators are available behind home plate (near section 36) and in left field (behind section 78).

Eutaw Street

Eutaw Street is the festive area located between the Warehouse and the ballpark. Known for the bronze baseballs embedded into the sidewalk marking the spot where home runs cleared the right field fence, Eutaw Street also features a plaque to mark the spot where Ken Griffey, Jr. hit the Warehouse during the 1993 All-Star Home Run Derby. Just outside the north end of Eutaw Street are the four-foot aluminum monuments depicting retired Orioles uniform numbers and the Babe Ruth statue.

Fan Code of Conduct

Courteous behavior is expected of all fans. Any fan infringing on another fan's enjoyment of the game is subject to ejection from the ballpark. Orioles staff will intervene when necessary to support an environment where fans can enjoy the baseball experience free from the following behaviors: Foul/abusive language, including offensive language concerning another person’s race, ethnicity, gender, religion, disability, age, sexual orientation, or national origin; obscene gestures; intoxication or other signs of impairment related to alcohol consumption; displays of affection not appropriate in a public setting; obscene or indecent clothing; any disruption to the progress of the game by a fan's action or unauthorized persons on the playing field; or fans seated in a location other than their ticketed seat. If anyone is interfering in another fan's enjoyment of the game, they are encouraged to contact the nearest usher or visit one of our Guest Service Kiosks.

Fan Feedback

The Orioles are interested in our fans’ opinions and feedback. Throughout the season, fans can provide their feedback through in-park surveys, visiting one of our Guest Experience Kiosks, or emailing [email protected].

Fan Health Promise

The Health and Safety of our fans is one of our top priorities. We ask that all ticketholders follow the terms and conditions set forth as part of our Fan Health Promise. These conditions are subject to change throughout the season.

Fan Mail

Letters to Orioles players should be sent to the individual player at the following address:

c/o Baltimore Orioles
Oriole Park at Camden Yards
333 West Camden Street
Baltimore, MD 21201

Players are responsible for their own mail. It is recommended that if you would like a response, you include a self-addressed, stamped envelope. The organization cannot assume responsibility for lost items, misdirected articles, or unanswered questions.

First Aid

First Aid rooms are located behind home plate on both the Upper and Lower Level Concourses. Registered nurses, a doctor, and paramedic units are on duty during each game.

Flag Court

The Flag Court is between the right field out-of-town scoreboard and Eutaw Street. Each American League team has a flag which is flown in order of the divisional standings.

Food & Beverage

Guests can bring food and non-alcoholic beverages into Oriole Park at Camden Yards using the following guidelines. These guidelines are specific to Orioles regular season home games and do not apply to special events held at the ballpark (i.e. concerts, tours, corporate events, etc.). Items that do not meet these guidelines will not be allowed.

• Guests may bring in food and non-alcoholic beverages, all of which must be contained in a single approved bag, per Oriole Park Bag Policy
• Food items should resemble individual portions and not bulk quantities.
• Guests may bring in a factory-sealed, plastic, non-alcoholic beverage, no larger than 20 oz. Cans and glass bottles are prohibited.
• Frozen water bottles are prohibited for safety purposes.

Click here for a full guide of the food options offered at Camden Yards.

Gate Times

Gates will open according to the schedule below*:

• Mon-Thurs: 60 min before first pitch
• Fri: 90 min before first pitch
• Sat: 120 min before first pitch
• Sun: 90 min before first pitch

*Gate times subject to change. Select games will open two hours prior to first pitch.

Fans will only be permitted to enter and exit Oriole Park only through gates A, C, D & H. Other gates will open on a game-by-game basis as needed. Gate times are subject to change. For easy and contactless entry into the ballpark, please have your tickets ready on your mobile device in the MLB Ballpark app.

Gift Cards

An Orioles eGift Card is the perfect gift for every O’s fan! Orioles eGift Cards can be used for tickets at Orioles.com or the Oriole Park box office. They can also be used at concessions and merchandise locations throughout Oriole Park*.

*Some rules and restrictions apply. See gift card for details.

Guest Experience Kiosks

The Guest Experience Kiosks, located around the main concourse and on Eutaw Street, identified by light blue umbrellas, operate from the time the gates open until 30 minutes after the game ends. Any fan needing accommodations can visit us at one of these accessible locations for assistance.

Kids Cheer Free

Through Kids Cheer Free, presented by Baltimore Area Chick-fil-A Restaurants, all children ages 9 and under can attend games at Oriole Park free of charge. Visit Orioles.com/KidsFree for more information and to purchase Kids Cheer Free tickets. For each regularly priced adult ticket purchased in the Upper Deck, fans can add up to two kids tickets (age 9 and under) at no additional cost. This offer is subject to availability and demand.

HI-CHEW Kids Corner

Located near Gate C, the HI-CHEW Kids Corner features entertainment for younger fans, including The Bird House, an interactive treehouse activity center, jungle gym, moon bounce, and games for children. The HI-CHEW Kids’ Corner offers food and beverage options for kids and adults, video entertainment, and lounge areas for parents.

Kids Run the Bases

After every Sunday home game, all kids ages 4-14 are invited to take the field and run the bases like their favorite Orioles players, presented by Weis Markets.

Fans can start lining up in the 9th inning for Kids Run the Bases. All guests should look for the lollipop signage that states “End of Line”.

• Birdland Members should exit the ballpark and line up on the sidewalk outside of Gate D.
• Non-Birdland Members should exit the ballpark and line up in Maryland Square.

Once a guest exits the ballpark to line up, they are not allowed to re-enter until the line enters.

Military Programs

We are fortunate to be surrounded by many dedicated military personnel throughout our region, and the Orioles organization appreciates all of those who risk their lives each day for our country. In that spirit, we are proud to offer the Orioles Military Programs – a variety of initiatives including the Sunday Military Suites Program, sponsored by RBR Technologies, for organizations that serve active-duty service members, veterans, their families and other members of the military community.; an online ticket discount for current and former military members; and more. For complete details, please visit Orioles.com/Military.

National Anthem

To be considered to perform the national anthem at Oriole Park, we ask that all applicants submit an audition package. This submission should include a recording of the soloist or group performing "The Star-Spangled Banner" a cappella (without music). It should be a traditional rendition and be 1 minute and 30 seconds or less in length. Performers who wish to perform the Canadian anthem should also include a rendition of "O Canada" with their audition package. Performers may also submit a rendition of God Bless America, America the Beautiful, and This Land is Your Land. These renditions should all include the first verse and chorus of the song and be a minute or less in length.

Along with the recording(s), please include a cover letter and resume or record of past performances for the soloist or group. This letter should include the following information:

• Name of the soloist or group for scoreboard and p.a. script purposes
• Number of performers in group -- due to logistical constraints, groups are generally limited to 40 people for singing groups and 10 people for instrumental groups
• General availability or specific date(s) of interest
• Any special requirements (e.g., accessibility)

Soloist or Group's Contact Information:

• Contact Name
• Day and Evening Phone Number
• Mailing Address
• Email Address
• List of references if available

Please email the above requirements along with your attached audition file to: [email protected].

Noisemakers

Air horns, cowbells, and other noisemakers are prohibited in the ballpark.

Radio Broadcasts

The Orioles can be heard in Baltimore on our flagship stations 98 Rock FM and WBAL NewsRadio AM/FM, as well as across the Orioles Radio Network, which is comprised of more than 30 stations around the region. The Orioles Radio Network includes stations in Maryland, Washington, D.C., Pennsylvania, Virginia, West Virginia, Delaware, and North Carolina. For a complete list of affiliates, visit Orioles.com/Radio.

Rainouts

The Orioles will make every effort possible to play, but if a game is officially postponed due to rain, tickets for that game will be considered rain checks. Rainout policies vary based on the situation. A policy will be announced after the game is officially postponed. Any game suspended after five innings (or 4 ½ innings if the Orioles are ahead) is considered a complete game. Suspended game tickets cannot be exchanged. Complimentary tickets ($0.00 value) are not exchangeable.

Re-Entry Policy

Fans will not be permitted to re-enter the ballpark once they leave. Re-entry permission is only allowed in an emergency situation and can be granted by the Director of Ballpark Operations or the Manager of Event Operations. Fans requesting to leave the ballpark with re-entry permission should be directed to the Guest Services Center located behind home plate, where one of the above-mentioned individuals will be contacted for authorization.

Restrooms

Spacious restrooms are located on all levels throughout the ballpark. Changing tables are available in most men's and women's restrooms. Family restrooms are located next to the First Aid rooms behind home plate on the Lower Level and Upper Level Concourses.

Reverse ATM

There is a "Reverse ATM" machine that can exchange cash to card for use at concession and merchandise stands. The machine is located on the Lower Level Concourse adjacent to First Aid, near Gate D.

Coors Light Roof Deck

Overlooking the playing field on top of the batter’s eye wall in center field, the Coors Light Roof Deck is open to all ballpark patrons and offers a bird’s eye view of Camden Yards, overlooking both the field and Eutaw Street. The Coors Light Roof Deck features two rows of reserved seats facing the field, high top tables, bar seating, and a full-service bar.

Tailgating

Tailgating is not permitted on Orioles’ parking lots around the ballpark.

Team Stores

Oriole Park features a number of novelty stands located throughout the ballpark for your Orioles souvenir shopping convenience. Additionally, the Orioles Team Store, located on the first floor of the Warehouse near Gate H, is open during all home games.

Umbrellas

Fans may bring umbrellas into the ballpark as long as they do not interfere with other fans’ view and enjoyment of the game. The Orioles reserve the right to restrict the use of and possibly confiscate all rain protection devices.

Warehouse

The landmark B & O Warehouse, beyond right field, is the longest building east of the Mississippi River at 1,116 feet (but only 51 feet wide). The eight-story building provides unique office space for the Orioles and other tenants, including MASN and the Maryland Stadium Authority. A 432-foot home run drive will reach the Warehouse if it hugs the right field line.

Wheelchair Service

A limited number of wheelchairs are available at the Guest Services Kiosk behind home plate and at the Concierge Desk on the Club Level first-come, first-served. This service, courtesy of Bay View Homecare, is welcome to all fans and should be used for transportation purposes. Wheelchairs cannot be signed out for the entire game. Due to the limited number of wheelchairs, they may only be used to transport an individual to their seat and should not be used outside the gates to transport an individual to their vehicle.

WiFi

OPACY now features a state-of-the-art, high density WiFi system that allows fans to quickly connect to the internet. This service is free to all fans. For an enhanced game day experience, be sure to download the MLB Ballpark smartphone app from your app store. In addition, the ballpark’s cellular network supports multiple carriers, including Verizon, AT&T and T-Mobile.

Will Call

All tickets are digital this season through the MLB Ballpark app. There is no Will Call available in 2024.